Terms and conditions

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If modified, it will be applied to each order the General Conditions of Sale and Use in force at the date of order.

Postcards

The service of sending postcards proposed by Memotrips allows editing, publishing, digital preservation and sending of user-personalized postcards from the site or mobile applications by post.
Their front side of the card consists of a photograph of a personal picture the user downloaded from your computer, smartphone or tablet. The back consists of the message addressed to the recipient of the postcard and address of the recipient. The recipient of the card may be domiciled in any country of the world.
Any (s) order (s) expressly implies acceptance without reservations to these Conditions of Sale and Use prevail over all other conditions.
The sale of postcards can take place worldwide. For information and / or claim, the user can write an e-mail via the site.
The postcard mailing service provided by Memotrips and prices are valid until they are visible on the site.
Memotrips subcontracts printing, postage and sending postcards to a subcontractor who send postcards within 24 hours excluding weekends and holidays.
Postcards are rectangular format of 10 by 15 cm.

Order

The User places an order via the Internet (through the website or mobile application iOS and Android). To do this, he must create a user account, create their postcards and pay his order using VISA or Mastercard credit card. Memotrips has no access to the banking information of its customers.
The payment system is outsourced to Stripe, a major player in online payments. Memotrips can not be held responsible for payments problems, bugs and faults induced by Stripe.
Any order received at Memotrips is considered firm and final. It is the subject of a receipt by email.

Price - Payment

The prices of services sold Memotrips are those appearing on the website or mobile applications on the day of the order.
Memotrips reserves the right to change prices at any time but is committed to applying the current rates that were displayed to the user at the time of registration of the order. Service prices are expressed in euros, including tax, shipping included.
To make payment of the order, the User must accept these Terms and Conditions of Sale and Use by creating its Memotrips account. This commitment is effective by accepting the terms and conditions by creating their account.
The order is validated and processed by Memotrips upon confirmation of payment. Memotrips reserves the right to suspend or cancel any command execution, whatever its nature and level of execution in case of default in payment or partial payment of any sum payable by the user, if payment incident or in case of fraud or attempted fraud, including in connection with previous orders.

Shipping

Postcards are delivered to the recipient's address on each of them, by the provider in charge of sending in France and abroad.
The deadline for receipt of the postcard may vary from 2 to 15 days after the confirmation of the order. The period mentioned above is an average time depending on the destination.
Exceeding this limit can not give rise to any cancellation of the order, any reduction in the price paid by the user, and no payment of damages.
Memotrips reserves the right to refuse delivery or to deliver an order from a user who has not fully paid or a previous order or with whom a payment dispute is being administered.

Right of Withdrawal

The user receives no right of withdrawal in accordance with Article L. 121-20-2 of the Consumer Code, under which "the right of withdrawal can not be exercised unless the parties have agreed otherwise, for contracts (...) the supply of goods made to the consumer's specifications or clearly personalized or which, due to their nature, can not be returned "

Responsibility

Memotrips can not be held responsible for delays, strike disruption of postal services, means of transport and / or communication or in case of force majeure that would defeat or delay the surrender of the cards.
Memotrips not be held liable for late delivery or loss of the card that is not directly attributable to it. The delivery times mentioned on the Site are only indicative and are subject to change.
No degradation related to transportation cards will not challenge the contractual liability Memotrips.
Cards transmitted through the Service are private correspondence, not exercising Memotrips therefore no a priori control or on messages sent or on the photographs.
Memotrips can not be held responsible by a third party in case of misuse of the service, especially if the user sends an excessive amount of postcards.
If Memotrips is alerted by a third party by any means whatsoever of the unlawful nature of content transmitted via the Service or the photograph on the front of the card, it undertakes to deliver such content to the authorities responsible for enforcing the law will treat them accordingly.
Cards may be sent to unintended recipients if the address specified in the order is not correct. In this case, Memotrips can not be held liable.
The user agrees to reimburse Memotrips any request, complaint or condemnation which he may be subject to continued non-compliance with these Terms of Use and / or to messages sent through the service.
Memotrips also can not be held responsible for the poor quality of printing the picture due to poor quality or inadequate resolution of the photo downloaded in the service.

Printing and technical limitations

The printing is done on digital presses. The customer accepts without reservation the technical constraints associated with this type of printing:
- Cutting tolerances front of about +/- 2 mm
- Print tolerances front of about +/- 2 mm
- Slight variations in colors
- In case of reprinting, even from identical files, the color rendering can never be 100% identical
It was also agreed that the responsibility for Memotrips is unobstructed on printing defects, colorimetry, police, trapping, hunting text, image conversion, assuming that these defects are present on files client.

Photo Books

The photo book printing service offered by Memotrips in partnership with Fujifilm allows editing and printing a photo book by the user from the website.
This is a photo book with cover containing customizable pages (photos, text, colors, etc.). The photo book customization tool is déveveloppé by Memotrips. Once the order passed by the Memotrips user, digital files are generated and manually checked before being sent for printing Fujifilm.
Our partner supports printing, postage and sending the photo book to the destination address at the time of order.
Any (s) order (s) expressly implies acceptance without reservations to these Conditions of Sale and Use prevail over all other conditions.
The sale of picture books can take place worldwide. For information and / or claim, the user can write an e-mail via the site.
The photo book service provided by Memotrips and prices are valid until they are visible on the site.
The format photo books, and the characteristics are shown when choosing the model and recalled at the time of the order.

Order

The User places an order via the Internet. To do this, he must create a user account, create a travel blog and customize their photo book, and then pay the order using VISA or Mastercard credit card. Memotrips has no access to the banking information of its customers.
The payment system is outsourced to Stripe, a major player in online payments. Memotrips can not be held responsible for payments problems, bugs and faults induced by Stripe.
Any order received at Memotrips is considered firm and final. It is the subject of a receipt by email.

Price - Payment

The prices of services sold Memotrips are those appearing on the website or mobile applications on the day of the order.
Memotrips reserves the right to change prices at any time but is committed to applying the current rates that were displayed to the user at the time of registration of the order. Service prices are expressed in euros, including tax, shipping included.
To make payment of the order, the User must accept these Terms and Conditions of Sale and Use by creating its Memotrips account. This commitment is effective by accepting the terms and conditions by creating their account.
The order is validated and processed by Memotrips upon confirmation of payment. Memotrips reserves the right to suspend or cancel any command execution, whatever its nature and level of execution in case of default in payment or partial payment of any sum payable by the user, if payment incident or in case of fraud or attempted fraud, including in connection with previous orders.

Shipping

The photo book is delivered to the shipping address on during ela control, Fujifilm is responsible for sending in France and abroad.
The production time from receipt of order with Memotrips is 5 working days (Monday to Friday excluding public holidays).
The estimated time of delivery by the Post Office (La Poste source) varies depending on the area
- France: + 1 to 2 working days (Monday to Saturday, excluding holidays)
- Zone 1 (Europe): + 5 to 7 business days
- Zone 2 (World): + 5 to 7 business days
Exceeding this limit can not give rise to any cancellation of the order, any reduction in the price paid by the user, and no payment of damages.
Memotrips reserves the right to refuse delivery or to deliver an order from a user who has not fully paid or a previous order or with whom a payment dispute is being administered. < br /> All deliveries are made against signature

Right of Withdrawal

The user receives no right of withdrawal in accordance with Article L. 121-20-2 of the Consumer Code, under which "the right of withdrawal can not be exercised unless the parties have agreed otherwise, for contracts (...) the supply of goods made to the consumer's specifications or clearly personalized or which, due to their nature, can not be returned "

Responsibility

Memotrips can not be held responsible for delays, strike disruption of postal services, means of transport and / or communication or in case of force majeure that would defeat or delay the surrender of the order.
Memotrips not be held liable for late delivery or loss of photobook that is not directly attributable to it. The delivery times mentioned on the Site are only indicative and are subject to change.
No degradation caused by transportation and photo books can challenge the contractual liability Memotrips.
Photo books transmitted through the Service are private correspondence, not exercising Memotrips therefore no a priori control or on messages sent or on the photographs.
Memotrips can not be held responsible by a third party in case of misuse of the service, especially if the user sends an excessive amount of photo books.
If Memotrips is alerted by a third party by any means whatsoever of the unlawful nature of content transmitted via the Service or photo appearing in the picture book, he undertakes to deliver such content to the authorities responsible for enforcing the law will treat them accordingly.
book orders photos can be sent to unintended recipients if the address specified in the order is not correct. In this case, Memotrips can not be held liable.
The user agrees to reimburse Memotrips any request, complaint or condemnation which he may be subject to continued non-compliance with these Terms of Use and / or to messages sent through the service.
Memotrips also can not be held responsible for the poor quality of printing the picture due to poor quality or inadequate resolution of the photo downloaded in the service.

Printing and technical limitations

Printing is done by Fujifilm. The customer accepts without reservation the technical constraints associated with this type of printing:
- Slight variations in colors
- In case of reprinting, even from identical files, the color rendering can never be 100% identical
It was also agreed that the responsibility for Memotrips is unobstructed on printing defects, colorimetry, police, trapping, hunting text, image conversion, assuming that these defects are present on files client.

Calendars

The calendar printing service offered by Memotrips in partnership with Printofo allows you to create and deliver your personalized calendar from a travel diary.
This is a calendar on which you can select the photo to display on each of the 12 months, as well as the message to be written on the cover. The customization tool is developed by Memotrips. Once the order passed by the Memotrips user, the digital files are generated and checked manually before being sent for printing to our partner.
Our partner supports printing, postage and delivery of the photo book to the destination address specified at the time of ordering.
Any order (s) expressly implies unreserved adherence to these General Conditions of Sale and Use which prevail over any other conditions.
Selling calendar can only take place in France. For any information and / or complaint, the user can write an e-mail via the site.
The calendar service provided by Memotrips and the prices are valid as long as they are visible on the site.
The format of the calendars, as well as the characteristics, are indicated at the time of the choice of the model and recalled at the time of the order.

Order

The User places an order via the Internet. To do so, he must create his user account, select a travel diary (one of his own or a notebook to which he has access), then personalize his calendar and finally pay for his order using a VISA or MasterCard. Memotrips has no access to the bank details of its customers.
The payment system is sub-contracted to Stripe, a major player in online payment. Memotrips can not be held responsible for payment problems, bugs and flaws induced by Stripe.
All orders received at Memotrips are deemed to be firm and final. It is acknowledged by e-mail.

Price - Payment

The prices of services sold on Memotrips are those listed on the website or mobile applications on the day of the order.
Memotrips reserves the right to modify its prices at any time but commits itself to apply the rates in force that will have been indicated to the user at the time of the recording of his order. Prices for services are expressed in euros, inclusive of all taxes.
To proceed to the payment of the order, the User must validate these General Conditions of Sale and Use by creating his Memotrips account. This commitment is effective by accepting the general conditions of sales by creating his account.
The order is validated and processed by Memotrips upon confirmation of payment. Memotrips reserves the right to suspend or cancel any order execution, regardless of its nature and level of execution, in the event of non-payment or partial payment of any amount due by the user, In the event of a payment incident, or in case of fraud or attempted fraud, including in connection with previous orders.

Shipping

The calendar is delivered to the shipping address indicated on the order, by our partner who is responsible for shipping in France.
The manufacturing time at reception of the order at Memotrips is 5 working days (Monday to Friday excluding public holidays).
The estimated time of delivery by the Post Office (La Poste source) is on average 2 to 3 business days
Exceeding this period can not give rise to any cancellation of the order, no reduction of the price paid by the user, and no payment for damages.
Memotrips reserves the right to refuse to make a delivery or to honor an order from a user who has not fully or partially settled a previous order or with whom a payment dispute is in the course of administration.
All deliveries are made against signature

Right of Withdrawal

The user has no right of withdrawal in accordance with the provisions of Article L. 121-20-2 of the Consumer Code, according to which "the right of withdrawal can not be exercised unless the parties are Otherwise agreed, for contracts (...) for the supply of goods made according to the consumer's specifications or clearly personalized or which, because of their nature, can not be re-shipped "

Responsibility

Memotrips shall not be held liable for any delay, disruption to postal services, means of transport and / or communication or in case of force majeure which would defeat or delay the delivery of the order.
Memotrips shall not be held liable for any delay in delivery or loss of the calendar which is not directly attributable to it. Delivery times mentioned on the Site are only indicative and may be subject to change.
No degradation linked to the transport of the calendars will be able to call into question the contractual responsibility of Memotrips.
The calendars transmitted within the framework of the Service relate to private correspondence, Memotrips therefore exercising no a priori control either on the messages or on the photographs sent.
Memotrips can not be held liable by a third party in case of misuse of the service, in particular if the user sends an excessive amount of calendars.
If Memotrips is alerted by a third party and by any means whatsoever to the illegality of a content transmitted via the Service or a photo appearing in the calendar, it undertakes to deliver the said contents to the authorities responsible for enforcing the Which will treat them accordingly.
Calendars can be sent to unwanted recipients if the address specified in the order is not correct. In this case, Memotrips can not be held responsible.
The user agrees to reimburse Memotrips for any claim, complaint or conviction that he / she may suffer as a result of the non-observance of these Conditions of Use and / or the messages transmitted via the service.
Memotrips can not be held responsible for the poor quality of photo printing due to poor quality or insufficient resolution of the photo downloaded as part of the service.

Printing and technical limitations

Printing is done by Printofoto. The customer accepts without reservation the technical constraints associated with this type of printing:
- Slight color variations
- In case of reprinting, even from identical files, the color rendering can never be 100% identical to
It is also agreed that the liability of Memotrips is entirely free from defects in printing, colorimetry, fonts, trapping, text hunting, image conversions, assuming that these defects are present on the files client.
Last update of terms and conditions done  December 5, 2016.